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Shipping Policy

Welcome to Pine Ridge Tool Shop! We're delighted to have you as a customer and want to ensure that your shopping experience is seamless and enjoyable. Below you'll find our shipping policy with all the details about shipping times, costs, and procedures.

Domestic Shipping

Processing Time

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  • Orders are processed within 1-2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Rates and Estimates

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  • Flat Rate Shipping We currently only offer a flat rate shipping cost (depending on the weight of the product you purchased) Cost $20.00 - $85.00

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Shipping Carriers

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  • We use major carriers like USPS, UPS, and FedEx. Carrier selection is based on your location and the best available rates.

International Shipping


Sorry we currently do not offer international shipping

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Customs, Duties, and Taxes

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  • Pine Ridge Tool Shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

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  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

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Shipping to P.O. Boxes

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  • We do not ship to P.O Boxes

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Delayed or Lost Orders

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  • Pine Ridge Tool Shop is not responsible for delays caused by the carrier, especially during high-volume periods. If your order is delayed beyond the estimated delivery time, please contact our customer service team at pineridgetoolshop@gmail.com for assistance.

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Address Changes

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  • If you need to change your shipping address after placing an order, please contact us immediately at pineridgetoolshop@gmail.com  We will do our best to accommodate your request but cannot guarantee changes can be made once the order is processed.

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Damaged or Incorrect Orders

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  • If you receive a damaged or incorrect order, please contact us immediately at pineridgetoolshop@gmail.com with your order number and photos of the items. We will arrange for a replacement or refund as soon as possible.

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Contact Us

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  • If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at pineridgetoolshop@gmail.com or call us at 330-275-9180

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Thank you for shopping with Pine Ridge Tool Shop! We appreciate your business and are here to provide you with the best possible shopping experience.

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